What we do


What we do

Sprout Labs works with organisations to design learning ecosystem using our Learning While Working Framework. The framework is based on the 70:20:10 learning model and uses design thinking to transform learning.

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Our projects help our clients become effective learning organisations.

So, what's our edge?

We possess a nuanced understanding of the 70:20:10 learning model and how it can enhance the success of digital blended learning.

Our focus is on assisting our clients to develop high-level, complex skills.

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We work in health care, government, pharmaceutical, finance, engineering, information technology, media and professional services. These industries are all experiencing an increase in the 3Cs – complexity, change, and the need for increased collaboration. Employees in these industries are often university trained and expect learning experiences to be information based, however information-based approaches don’t always work. Our own approaches are active, social, and encourage deep reflective thinking. Another way to put this is that we understand how doctors, nurses, scientists, engineers, lawyers and accountants learn at work.

If you expect eLearning to be a series of slides with a voiceover and a quiz at the end we are not the learning company for you!

Our clients and partners say that we’re not like most eLearning companies. We generally don’t work on learning projects that are driven by compliance. The work that we do is part of ongoing relationship building and involves strategy and planning work alongside the design and development of innovative programs.


Sprout Labs brings new and different perspectives to your learning strategy.

Most of our projects begin with a strategy development phase. We look at how your learning programs are working. Together, we assess what your organisation needs and then we work with your learning and development teams to co-design approaches and solutions. Often this stage involves diagnostic work such as evaluation and training needs analysis.

Depending on the outcomes from this stage, we might assist you to develop a blueprint for change, a curriculum blueprint, a roadmap or a prototype. These documents provide the basis for the design, development and implementation of an eLearning program. Expect to be talking about learning measurement and outcomes and how digital technologies can be used to enhance and enable learning culture.


Design and development

We do exactly what you’d expect a digital learning design company to do: we design and develop online modules. But we don’t just design courses. We help with intranet design, learning portals and other performance support such as handbooks and eBooks. The programs we design often include a social learning element and we help clients make them a reality. We can also design, develop and implement face-to-face training.


More and more we prefer the term ‘digital learning’ over ‘eLearning’ because it’s more inclusive of the full potential of learning technologies and embraces social and mobile learning. Our team comprises specialised instructional designers, visual designers and developers. Most of our programs are a blend of different modes and may include online modules and virtual classrooms. When we talk about blended learning we don’t just mean face to face plus online – we love media-rich learning resources and have the in-house capacity to shoot multiple-camera video shoots.   

The deliverables for blended 70:20:10 programs are not just SCORM courses. Our products may include support toolkits for managers, guides for learners and guides for learning and development teams.

Accessibility is important to us and it’s one of the reasons that we work with our own custom cloud-based learning development system, Glasshouse. Glasshouse is built on HTML and targets WCAG 2 AAA standards.


Our approach is based on our Learning While Working Framework. It applies design thinking to radically transform learning in the workplace.  

The process is ...

Understand Explore Prototyping Testing Evolving

Our approach is similar to that of the ADDIE model but is more focused on understanding, prototyping and constant testing.  


Most learning technologies used in the workplace are not ready for supporting and enabling sophisticated 70:20:10 learning programs. Two learning technologies that we work with are Totara and Glasshouse. Totara is an enterprise version of Moodle. It’s highly suitable for supporting 70:20:10 blended learning programs. Glasshouse is Sprout Labs’ in-house cloud-based eLearning authoring system. It’s a powerful mixture of rapid and custom eLearning tools. We built Glasshouse ourselves because we couldn’t find an out-of-the-box solution that was easy to use and had the specific features needed for complex learning programs.



Glasshouse is Sprout Labs’ cloud-based tool for building sophisticated learning experiences.

Find out more about Glasshouse



Totara is an enterprise open source learning system.

Find out more about Totara


Great 70:20:10 programs are not easy to implement. They often have many components and demand diverse skills from a learning and development team. Sprout Labs is not just about the design and development of great learning programs – we help make them a reality. This can be through a mixture of coaching, skills development for learning and development teams and technical support.

We train clients in how to update resources and provide support services for Glasshouse and Totara clients. This assistance sometimes includes facilitation skills around social learning in using technologies such as virtual classrooms and text-based discussions.

Sometimes we run our ‘eLearning Super Humans Program’ for clients. This is a professional development program in how to design and develop eLearning. It’s project based, and everyone who participates works on a workplace project. It’s a mixture of virtual classroom and face-to-face sessions, and online resources, and can include personalised coaching. This means our clients can begin to develop simple resources in-house, with Sprout Labs helping out with more complex projects.

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