Facilitation Tips Part 1 General Tips

5 General tips for facilitating (forums and live sessions)The basics

  • Role model the behaviour you wish others to use.
  • Always offer an orientation process and provide support materials for using forums and live sessions.
  • Practise and encourage active listening/reading and responding.
  • Be as explicit as possible in your communication, but also mindful of tone.
  • Do not automatically assume understanding, ask for clarification as needed.
  • Use irony and humour with care, it does not always come across as intended.
  • Assume good intent and remind others of this.

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