One of the perpetual discussions in workplaces is that managers are often promoted because of their technical skills, and they then must learn the management and leadership skills they need on the job.
Workplace performance gurus Rummler and Brache have said that formal learning accounts for 10% of the potential for changing performance on the job. Learning and development is looking for more effective ways to change performance, including adapting the 70-20-10 learning model and digital learning.
70:20:10 blended learning ecosystems are more complex than traditional learning and development activities. They have more components and are connected in more complex ways. Evaluation methods such as post-course surveys don't work with 70:20:10 learning ecosystems, so we need different approaches and methods.
In the Sprout Labs Learning While Working Manifesto we talk about challenges of what we are calling the 3Cs – Change, Complexity and Collaboration. Continuous learning and the 70:20:10 model is an ideal approach to dealing with these challenges.